Welcome to On-Brand! We are proud of the value, quality, and detail of the services we provide. All our work is custom-tailored and meticulously crafted to suit each client's specific needs.

This Refund Policy has been created to provide clarity regarding our stance on refunds and to foster a better understanding of our services for you, our valued client.

1. No Refund Policy

At On-Brand, we do not offer refunds for our services. This is due to the highly personalized nature of the work we perform, which involves substantial time, effort, and resources that cannot be recovered.

2. Satisfaction Guaranteed

We always strive to meet and exceed your expectations. If, for any reason, you are not completely satisfied with the work we've done, please contact us immediately. Our team is committed to revising and adjusting the work until it aligns with your original specifications, ensuring you receive the value you've paid for.

3. Work in Progress

In the event that you decide to discontinue our services midway through a project, please note that you will be required to pay for the work completed thus far. You do have the ability to pause your subscription mid month and resume at any point without losing time.

4. Exceptions

While our policy is to not offer refunds, we understand that exceptional circumstances may occur. In such cases, the decision to provide a refund is solely at the discretion of On-Brand.

5. Changes to this Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

6. Contact Us

If you have any questions about this policy, please don't hesitate to contact us at:

On-Brand LLC 18 Campus Blvd, Suite 100, Newtown Square, PA 19073 [email protected] 484-388-4095